Planning In Homecare Services

Home care has become the first choice for home carers and people of all ages, young and old, who need assistance with their personal care to enable them to continue leading independent lives. Many older people who use elderly care services do so as an alternative to moving into a care or residential home.

Starting to think about meeting your loved one's home care needs can be daunting, but here at Crossroads Care Coventry & Warwickshire we provide you with all the answers to your questions and allay any concerns you may have.

Why Choose Homecare Services?

Homecare, also known as domiciliary care, is a term describing the support provided in the home by one or more Care Support Workers to assist someone with their daily life or to give the home carer some much-needed respite. We enable people who need looking after to remain in their home which helps maintain personal independence, comfort and contact with their local community. Homecare services are totally flexible and can be designed to provide just the right amount of assistance at any given time.

Many of our customers may only require a small amount of support - from half an hour a week, to several hours a day or even live-in care for short periods of time. The Crossroads home care services may be on a temporary, intermittent or long-term basis.

What happens when you contact Crossroads Care?

Your enquiry will be dealt with as soon as possible and a Care Planning Co-ordinator will get back to you to discuss your home care service requirements. Once it has been established that the service you require falls within our remit then arrangements will be made to visit you at a time that is convenient for you and your carer in your home.

At that visit the service you require will be discussed in detail and a home care plan written up to include all the points that are important to the home carer and to the person with care needs. Our plans are outcome focussed and we want to work with you to help you achieve the lifestyle you and the person you care for want and need. 

The services that are available come under the following broad headings:

Practical Home Care Services

• Bathing, dressing and undressing
• Assisting mobility
• Meal preparation and assistance with feeding
• Assistance with medication (prompting or administering)
• Shopping, gardening and hairdressing
• Housework including cleaning, laundry and ironing
• Support to access leisure activities in the community
• Attending medical appointments
• Going out for meals and social events

Specialist Home Care Services

• Elder care and elderly services
• Care for dementia sufferers
• Alzheimer's care
• Stroke rehabilitation services
• Post hospital-stay care
• End of life care
• Palliative care

Children's Home Care Services

• Autistic spectrum
• Aspergers syndrome
• Sensory & dual sensory impairment
• Brain injuries
• Spinal injuries
• Severe and partial physical disabilities
• Profound and minor learning difficulties
• Cerebral palsy
• Challenging behaviour
• Terminal illness
• An unstable family life or who may be at risk
• Children with complex care needs
• Families where a parent is living with long-term health difficulties
• Special needs
• Attention Deficit Hyperactive Disorder (ADHD)

Emergency Home Carer Services

• Respite care services for home carers
• Home based respite care services
• Overnight respite care services

Home Care Risk Assessment

A risk assessment will be carried out and any risks minimised, the home care plan will then be agreed with you and the care plan, risk assessment and service user and home carer's handbook will be left with you which will provide the full details about our home care services. This information is available in different formats if required. Once a suitable member of staff (Care Support Worker) has been identified you will be contacted and a start date will be agreed for your service to begin.

The Cost of Home Care Services

The cost of our home care services varies according to your own circumstances. If you are referred to Crossroads Care Coventry & Warwickshire through Social Services or the local Primary Care Trust any charges will be discussed directly with you by the care manager involved in setting up your service.

Alternatively you may be eligible for some services which are free at the point of delivery; these include the short break services funded through Coventry and Warwickshire Social Services. Access to these specific services is through a social worker. For access to the free CRESS Emergency Services in Coventry please contact the Coventry office direct.

As a charity we also provide some free services which we can discuss with you. We also provide homecare services to those individuals who have direct payments, individual budgets or who are self-funders. Planning your home care services is critical to the quality of life for both the care service user and their home carer and Crossroads Care Coventry & Warwickshire has been helping people plan their care needs since 1974.

"It's our mission to help and support Home Carers and provide Home Care Services
to the people they care for, so please Contact Us for further information"