Improving lives for Coventry carers

Latest breaking news

We are delighted to announce Crossroads Care and Coventry Carers Centre have merged to provide a one stop shop to support carers.

To celebrate the merger the new charity will be called Carers Trust Heart of England and our aim is to support carers and those they care for with advice, information, training and practical support through the provision of breaks.

Carers Trust Heart of England will continue to provide all the services that each charity has always delivered but will also develop new services carers have told us they need.  This is an exciting time for all of our staff as we move ahead into the second half of the current decade.  We will continue to use our combined expertise to reach out to every family carer in Coventry and Warwickshire to ensure  carers are aware of the support they may be entitled to and ensure we are providing individualized services to meet their needs and the needs of the person they care for.

Crossroads Care

Crossroads Care Coventry & Warwickshire has been providing a range of services to people in need of help, support and respite since 1974. Our ethos is to help and support those in need of care services in any way we possibly can with an approach that is both professional and sympathetic whilst maintaining the dignity and self-respect of our customers.

Our fully trained and highly qualified Care Support Workers have many years experience of looking after other peoples loved ones, so you can be assured you’re in safe hands.

Carers Centre

If you are looking for advice and support for services to meet the needs of carers please click on this website can help talk you through any issues you may have and point you in the right direction. 

If anyone should be interested in joining the Carers Trust Heart of England team, we have various job vacancies available at the moment.

We are looking for:

Volunteers to join our fundraising team

More information is avaliable on our 'get involved' section of the website.

NEW, Young Carers Education Worker (Primary Schools)

NEW, Assessor to join our Coventry Team

NEW, Care Co-ordinator to join our Coventry Team

Care Support Staff for Rugby and Coventry Areas

Domestic Assistants in the Rugby Area

More information is avaliable on our 'working for us' section of the website just click the link or click on about us at the top of the page along with all relevant application forms.


Coming soon we have a new VIP group training and Understanding Dementia course that we are delivering. The Understanding Dementia course will take place on the 3rd, 10th, 17th and 24th of March and the VIP group training takes place on the 12th, 19th, 26th of April and the 3rd, 10th and 17th of May. If you are interested in either course to go to our carer training page and find these dates or get in contact with us on 02476 258816 and ask for Paul Nicholls. There is a maximum number of people that we can have so don't miss out. 


Press release

There is a lovely letter in today's Coventry Telegraph please see below. We would like to thank the person that wrote it. This is what we and all other care agencies are here to do. 

Carers Trust Heart of England 200 Club

Would you like to help raise funds for Carers Trust Heart of England and have a chance of winning a cash prize?
If yes, why don’t you become a member of our exclusive 200 Club?

It’s a ‘win, win’ situation you have a great chance to win money and raise funds to support carers.

Membership forms are available at: Carers Trust Heart of England Office at 3 City Arcade, Coventry CV1 3HX or call 02476632972 or visit the website

See poster for more>


Virgin Money Giving

Follow us on twitter @Crossroads_CW


I don't know how we would have managed without Crossroads' help.

The service they give is second to none.

Carers Trust - A Network Partner